Forgot username, password, or IP address.
Require Hardware Reset. Refer to Factory Default steps on the user manual.
On Windows 7 or Vista, must right-click on the application and click [Run as administrator] or [add into the trusted site] in order to function properly.
On Windows 7 or Vista, must right-click on the application and click [Run as administrator] or [add into the trusted site] in order to function properly.

NOTE︰ 
IP Devices do not support Windows7 IE64bits.
With IE64bits, it requires accessing C:Program FilesInternet Explorer and executes iexplore.exe.