What are the Firmware Update Steps?

Two Way Audio Issues.

When the user monitors IP CAM, there is an “acmStreamOpen ERROR” messages.

3G Mobile Phone Operation Steps.

No mater 3G Mobile Phone’s OS is Windows or non-Windows (e.g. Symbian), the user can use Mobile Phone its own "streaming media player" to remote monitor our IP products with RTSP Protocol, such as IP CAM (HLC-81X/ 83X/ 86F/ HLV-1CI) and Video Server (HWS-01HD/ HWS-04HD).

NOTE:
1. Make sure a 3G Mobile Phone has a streaming media player built-in.
2. Make sure a 3G Mobile Phone supports MPEG4 Compression Format.
3. After connecting successfully, it can remote monitor and add IP addresses only.
4. Resolution︰
(1). OS is non-Windows Mobile/ Win CE︰Streaming media player only supports QCIF.
(2). OS is Windows Mobile/ Win CE︰Streaming media player or Mobile Viewer both can support all resolutions.
* Regarding the resolution of the streaming media player, please check the spec. of 3G mobile phone (e.g. Dopod OS is Windows Mobile︰All Resolution are supported).
5. Straming︰(RTSP/ 3GPP Path can't be adjusted)
(1). Streaming1︰
Basic and Advanced Mode︰
- rtsp://<<IP>>: PORT/ (Resolution︰Adjust to QCIF)
(2). Streaming2︰
Basic and Advanced Mode︰
- rtsp://<<IP>>: PORT/v2 (Resolution︰Adjust to QCIF w/o Audio) or
3GPP Mode︰
- rtsp://<<IP>>: PORT/3g (Resolution︰Default QCIF w/ Audio) or
- rtsp://<<IP>>: PORT/3gx (Resolution︰Default QCIF w/o Audio)
* 3GPP Mode︰Default resolution is QCIF.
* If RTSP Port is 554, no need to add PORT number.